Privacy Policy

Effective date: 29 September 2026

This Privacy Policy explains how BAWPAW LTD (“BawPaw”, “we”, “us”) collects, uses and protects your personal information when you visit https://bawpaw.com/ or buy from us. [REVIEW AND ADAPT THIS POLICY TO YOUR BUSINESS AND THE LAWS THAT APPLY TO YOU.]

Information We Collect

We collect information you give us directly, information created when you use our website, and information from the services we use to run our store.

Account Information

If you create an account, we collect your name, email address, password (stored in encrypted form) and any saved addresses. You can update these details at any time in My Account.

Order Information

When you place an order we collect your name, billing and delivery addresses, email address, phone number and the products you purchase. We use this to process, deliver and support your order, and to keep records required by law.

Payment Information

Payments are processed by our payment provider(s): [PAYMENT PROVIDERS]. Your full card details are handled by the payment provider and are not stored on our website. We receive limited information, such as a transaction reference and the last digits of your card, to confirm payment.

Website Usage

When you visit our website, we automatically receive technical information such as your IP address, browser type, device information and the pages you view. This helps us keep the website secure and working properly.

Cookies

We use cookies that are necessary for the website to work — for example, to remember the items in your cart, keep you signed in and save your wishlist. [DESCRIBE ANY ANALYTICS OR MARKETING COOKIES AND HOW VISITORS CAN MANAGE THEIR PREFERENCES.]

Analytics

[ANALYTICS PROVIDER — if you use an analytics service, name it here and explain what data it collects. If you do not use analytics, state this.]

Marketing Communications

If you subscribe to our newsletter, we use your email address to send pet-care tips, product updates and offers. You can unsubscribe at any time using the link in our emails or by contacting us. We do not sell your personal information.

Third-Party Services

We share information only where necessary to run our business — for example with payment providers, delivery partners, email services and our website hosting provider: [LIST THIRD-PARTY SERVICES]. These providers may only use your information to provide their services to us.

Data Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and restricted access to customer data. No method of transmission over the internet is completely secure, but we work to protect your information.

Data Retention

We keep personal information only for as long as needed for the purposes described in this policy, including to meet legal, accounting and reporting requirements: [DATA RETENTION PERIOD].

Your Rights

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, and to object to certain processing. To make a request, contact us using the details below. [ADD ANY RIGHTS SPECIFIC TO YOUR JURISDICTION.]

Contact Information

If you have any questions about this Privacy Policy or how we handle your information, contact us:
BAWPAW LTD
Email: info@bawpaw.com
Phone: +94 76 869 1482
Address: No. 6/C/2
Hendeniya
Peradeniya 20400
Sri Lanka

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date it was last updated.