Terms & Conditions
The terms that apply when you use our website and shop with BawPaw.
Last updated: October 6, 2026
Effective date: 29 September 2026
These Terms & Conditions apply to your use of https://bawpaw.com/ and to any purchase you make from BAWPAW LTD (“BawPaw”, “we”, “us”). Please read them carefully before placing an order. [REVIEW AND ADAPT THESE TERMS TO YOUR BUSINESS AND THE LAWS THAT APPLY TO YOU.]
Website Use
You may use this website for personal, non-commercial shopping. You agree not to misuse the website, interfere with its operation, or attempt to gain unauthorised access to any part of it.
Account Registration
You can shop as a guest or create an account. If you create an account, you are responsible for keeping your login details confidential and for activity under your account. Please provide accurate information and keep it up to date.
Products
We make every effort to describe and display our products accurately. Colours and appearance may vary slightly due to screen settings and manufacturing differences. Product information is for general guidance; for health or dietary questions, please consult your veterinarian.
Pricing
Prices are shown in USD ($) and include/exclude [TAX INFORMATION]. Delivery charges are shown at checkout. We may change prices at any time, but changes will not affect orders already confirmed. If a product is listed at an incorrect price due to an error, we will contact you before processing the order.
Product Availability
All products are subject to availability. If an item becomes unavailable after you have ordered, we will let you know and offer an alternative or a refund for that item.
Orders
When you place an order you will receive an email acknowledging it. A contract is formed when [STATE WHEN THE CONTRACT IS FORMED — e.g. when we confirm dispatch]. We may decline or cancel an order, for example if a product is unavailable, there is a pricing error, or we suspect fraudulent activity; in that case we will refund any payment received.
Payments
Payment is taken at the time of your order using the methods shown at checkout. Payments are processed securely by our payment provider(s).
Shipping
Delivery destinations, times and charges are described on our Shipping & Delivery page. Delivery times are estimates.
Returns
Returns and refunds are handled according to our Returns & Refunds policy. This does not affect your statutory rights.
Intellectual Property
All content on this website — including text, graphics, logos and images — belongs to BawPaw or its licensors and may not be copied or reused without permission.
User Responsibilities
When you submit reviews or other content, you confirm it is your own, accurate and lawful. Please use all products as directed, supervise pets with toys and accessories, and choose the correct size for your pet.
Limitation of Liability
To the extent permitted by law, we are not liable for indirect or consequential losses arising from your use of the website or products. Nothing in these terms limits liability that cannot be limited by law. [HAVE THIS SECTION REVIEWED FOR YOUR JURISDICTION.]
Governing Law
These terms are governed by the laws of Any disputes shall be subject to the jurisdiction of the competent courts of Sri Lanka..
Changes to These Terms
We may update these terms from time to time. The version published on this page at the time of your order applies to that order.
Contact Information
BAWPAW LTD
Email: info@bawpaw.com
Phone: +94 76 869 1482
Address: No. 6/C/2
Hendeniya
Peradeniya 20400
Sri Lanka